Refund policy

At NVELOR, every item is made to order specifically for you.

Because our products are custom-made, we do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Personal preference

However, if your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos of the issue.

Once verified, we will gladly provide a replacement or refund at no additional cost.

Our goal is to ensure every customer has a positive experience with NVELOR.